Product Information

We make reasonable efforts to ensure that product details, images, sizes, availability and pricing are accurate. However, slight variations may occur, including differences in colour due to lighting, photography and device display settings.

Accurate Pricing and Descriptions

All prices are shown in Indian Rupees (INR) unless stated otherwise. Any applicable taxes, shipping charges or additional fees will be displayed before checkout so you can review the final amount clearly.

Order Confirmation

An order is considered confirmed only after successful confirmation. We may cancel an order in cases such as stock unavailability, incorrect pricing caused by a technical error, payment failure or any other issue that prevents fulfilment.

Returns and Refunds

Returns, exchanges, refunds and cancellations are handled according to the separate policies published on this website. Please refer to those policies for complete details before placing an order.

Intellectual Property

All SoftStitch trademarks, logos, photographs, graphics and original website content remain protected and may not be copied, reproduced or used commercially without prior permission.

Checkout and Policy Access

Terms & Conditions should be easily accessible during checkout, including near the payment step, in line with current Razorpay guidance. For any questions, please contact softtouch.office@gmail.com.